Faq

If you have questions, we have answers

  • Where can I get a copy of my well log report?

    If Peters’ drilled your well, you can simply call our office and we can provide you with a copy of your well log report. If your well was drilled by another company you will need to contact that company or the Environmental Health Department of whatever County you live in.

  • If my well is not producing as many gallons per minute as I would like, what are my options?

    There are three options:

     

    • Deepen your existing well to obtain more water
    • Drill a new well to locate a different water source
    • Add a storage tank system
  • How many gallons per minute are required for a legal water well?

    Generally speaking, a well producing 1 gallon per minute is considered legal so long as there is a storage system to accompany it. Storage capacity varies from County to County.

  • Do I need a permit to drill or deepen a well?

    Yes, a permit is required for both drilling a new well and deepening an existing well. Permit prices vary County to County, for more information regarding permit prices for your particular County, please give us a call.

  • What is an annular seal?

    An annular seal is a seal that is made around the outside of the well casing at the time the well is drilled to prevent surface water and contamination from entering the well.

  • If I drill a well on my property, will my taxes go up?

    Yes, in most Counties since a well is considered an improvement to the property, your taxes will go up.

  • What kind of setbacks must a well meet on piece of property?

    Typically a well must be 5’ from any and all property lines, 100’ from any leach lines and 100’ from any animal enclosures. However setbacks can vary so please call us for more information.

  • Can a water agency put a water meter on my well?

    In most counties in this area, a water agency is not allowed to put a water meter on your well.

  • Why am I getting blue/green stains on my inside fixtures?

    Blue/green stains are caused from copper leaching from your house plumbing into the water. This is caused by water where the PH is below 7.0, which means it is acidic and is corroding the copper lines. This can be correct by adding an acid neutralizer treatment system to bring the PH of your water to 7.0.

  • What causes brown staining on my inside fixtures?

    Brown stains are caused by a high presence of iron in your water and can be corrected by installing an iron removal system.

  • What causes white spots on my glass shower door?

    White staining on glass is caused by a high presence of calcium and magnesium in the water, otherwise known as hard water. A water softener unit can be installed to lower the hardness of your water and eliminate hard water stains. For any water treatment questions or problems, please call our office for more information or bring in a water sample for us to test for you.

  • What is the average life span of a submersible well pump?

    If a pump is sized correctly and maintained by the home owner, the average life span of a pump is 10-12 years.

  • What kind of regular maintenance should I do to my pump system?

    Unlike a heating or air conditioning unit, a pump system does not require yearly service. The most important thing a home owner can to do to take care of their system however, is to make sure that if the system beings to develop strange symptoms (air in lines, inconsistent pressure, high power bill) they call a professional to inspect the system right away instead of letting it go. Small problems can create larger problems if left unattended to.

  • This month my power bill spiked, could it be related to my well pump?

    Yes, if a high power bill is caused by a well pump system it is most likely a leak in the system that is causing the pump to run too often, worn impellers on your pump or a bad check valve.

  • Help! I woke up this morning and had no water, is my well dry?

    Most likely not, when a well suddenly stops pumping water it is usually a mechanical failure of some kind…give us a call and we will get you back up and running!

  • Why does my pressure tank feel empty?

    It is a common misconception that the pressure tank should be full of water. This is untrue, in fact in most cases if your pressure tank is completely full of water, the tank is water logged and needs to be replaced. In a standard 86-gallon bladder tank, the actual amount of water held in the tank is 25.3 gallons, the rest of the tank is the air chamber.

  • What are the most common components to go out on my pump system?

    The most commonly replaced parts are the pressure switch (a small square box with a plastic lid located at the base of your pressure tank) or the control box (a midsized gray electrical box commonly mounted on the wellhead.) For more information about service related questions, please call our office and ask for the service department.

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